Terms and Conditions

Privacy Policy

Your privacy is important to us. We believe that by respecting your privacy we will earn the opportunity to build a lasting relationship with you, your business, your clients and your staff. Any information you provide to us will only be used for the purpose for which it was intended. We collect your information primarily for proof, contact and billing purposes. Under no circumstances will your information be shared with, or sold to, or disclosed to any third party, except where required by law. This Privacy Policy applies only to information gathered in connection with www.dodomat.asia consumer credit card accounts used for transactions at www.dodomat.asia and applications for those accounts.

In order to enhance our ability to provide you with the best services, opportunities, and choices possible, we collect, use, and share certain information about you. This policy explains what information we collect and with whom we share it with. The practices described in this policy are applicable to current and former customers and consumers who do business with us. The policy also explains how we protect the security and confidentiality of our customer's information.

INFORMATION WE COLLECT AND SOURCES OF INFORMATION.

We may collect information about some of your personal details and documents, (such as, address, copy of credit card statements, identification, etc.) to help us process the order in which you've made, and for us to assure and prove that you are the person paying for the products.

INFORMATION WE SHARE WITH SERVICE PROVIDERS OR JOINT MARKETERS.

We may disclose some of the information we collect, to companies that perform services on our behalf, including those who assist us in selling, billing, shipping and responding to customer inquiries. We may provide that information to others who perform marketing services for us and to financial institutions with whom we jointly offer financial products or services, subject to any requirements and restrictions of applicable law.

SECURITY AND CONFIDENTIALITY OF YOUR INFORMATION.

We restrict access to non-public personal information about you to those employees who need to know in order to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal and state law standards to guard your non-public personal information.

ORDER AND CREDIT CARD INFORMATION

www.dodomat.asia uses MolPal, a third-party provider of e-commerce solutions, to power the www.dodomat.asia store and in doing so, collects information about users, including credit card information. When a user purchases a product from the www.dodomat.asia store, MolPal provides information about the customer, including name, address and email address, to www.dodomat.asia. www.dodomat.asia uses this information as set out in the end user agreement, agreed to by purchasers at the time of purchase. In particular, www.dodomat.asia uses the information to license the software to you, support the software and send you information about updates, upgrades and new works or services provided by www.dodomat.asia

MolPal requests information from the user on the order form, viewed by the user as a page hosted on the MolPal web server. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used as explained above. For example, if we have trouble processing an order, contact information is used to get in touch with the user.

Your credit card information does not pass through the MolPal sites under the terms of www.dodomat.asia agreement with MolPal. MolPal does not share credit card information with www.dodomat.asia. MolPal keeps your credit card information confidential and protect your credit card information through the use of industry-standard Secure Sockets (SSL) encryption technology.

Return & Refund Policy

We hope you are completely satisfied with an www.dodomat.asia purchase and love what you ordered. But if we sent you an incorrect (not the product you ordered) or defective item, you can return it for a replacement or refund within 10 days of receiving your order. Terms and conditions are as follow:

- Included proof of purchase (tax invoice, order number, etc.)
- Return will only be accepted within 10 days of the customer receiving the product.
- We will not accept a return of an item that is damaged or defective if it has been used. 


HOW DO I RETURN AN ITEM?

If you need to return a product, please email us at info@ www.dodomat.asia or call us at 019-632 0621 to process your return.

HOW MUCH IS SHIPPING?

If you receive a defective product please contact us within our 10 days return policy period, we will replace the product or process your return at no charge. Incomplete orders or damaged orders must be reported to the above email address within 72 hours to avoid return shipping fees.

DISCLAIMER NOTICE

Please be noted that all intended to purchase from our website (hereinafter 'Purchase Product'), save and except of as set forth in the express warranty contained on the refund policy section as stated above, all Purchaser shall takes the product as 'where it is' basis and our company shall make no express or implied warranty of any kind or whatsoever liability with respect of the purchase product.

Kindly be further noted that the all our purchase product are supplied by our appointed supplier and we are always and fully indemnity by them at all times in the event of any unsatisfactory which does not fall under our warranty which set out at our return policy section above.

Upon confirmed and successful purchase, all purchaser shall be deem full acknowledgement & acceptance of the above and shall not have any whatsoever claim towards our company or our director or any other person which indemnify by your appointed supplier in the event if there is any unsatisfactory of the purchase product does not fall under our warranty which set out at our refund policy page. 

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